Terms of service

Welcome to Carry! These terms and conditions ("Terms") govern your use of the carrytote.in the website ("Website") and your relationship with Carry ("Company," "we," or "us"). By accessing and using our Website, you agree to comply with these Terms. If you disagree with any part of these Terms, please refrain from using our Website.

Services

  • At Carry, we specialize in finely crafted, ethically sourced leather products. Our range includes handbags, wallets, passport covers, folios, and more. Each item is meticulously designed to reflect individuality and is available in ready-to-ship options. Additionally, we offer custom-made products that allow you to design your dream bag and personalize it according to your preferences.

Ordering Process

  • Customers can place orders for ready-to-ship products directly on our Website. For custom-made orders, please get in touch with us to discuss your requirements and specifications.

Payment Terms

  • We accept payments through various methods, as specified on our Website. For custom-made orders, a deposit or upfront payment may be required. Refunds or cancellations will be handled in accordance with our Returns & Exchanges Policy.

Production and Delivery

  • For custom-made orders, please note that it may take approximately 15-20 working days for delivery after the payment has been made. We will make all reasonable efforts to ensure timely production and delivery of your order.

Intellectual Property

  • All rights to the Carry brand, designs, and content belong to Carry. No part of our Website, including but not limited to images, text, logos, or product designs, may be used or reproduced without our prior written consent.

Return and Exchange Policy

  • CARRY strives to deliver defect-free products to our customers. However, if you receive a damaged item or a product with manufacturing defects, please notify us within 48 hours of delivery. Returns and exchanges will be processed in accordance with our Returns & Exchanges Policy, available on our Website. Please note that general returns or exchanges for reasons other than damage or manufacturing defects may not be accepted.

Privacy and Data Protection

  • We value your privacy and are committed to protecting your personal information. We collect, store, and process your information in accordance with applicable laws and our Privacy Policy. By using our Website, you consent to the collection, storage, and processing of your information as outlined in our Privacy Policy. If you do not agree with our Privacy Policy, please refrain from using our Website.

Dispute Resolution

In the event of any dispute arising from or relating to these Terms or any contracts formed between you and Carry, the parties shall endeavor to settle the dispute amicably through good-faith negotiations. If a resolution cannot be reached, the dispute shall be subject to the exclusive jurisdiction of the courts in Indore, India.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.