Shipping policy
Shipping Methods and Charges
- We offer shipping services to locations within India only. The shipping charges and methods may vary depending on the destination, weight, and dimensions of the package. The applicable shipping charges will be added to your total order value.
Order Processing Time
- For ready-to-ship products, we strive to process and dispatch orders within 2-3 business days. Please note that custom-made orders may require additional processing time, as specified on the product page or during the ordering process.
Shipping Timeframes
- Once your order has been processed and dispatched, the estimated shipping time will depend on your location and the shipping method chosen. Please allow for standard transit times, which may vary between 3-7 business days within India. Please note that unforeseen circumstances such as natural disasters or disruptions in transportation networks may cause delays beyond our control.
Tracking Your Order
- For shipped orders, we will provide you with a tracking number and a link to track your package's progress. You can use this information to monitor the delivery status of your order. Please note that it may take a few hours for the tracking information to become available after your order has been shipped.
Delivery Attempts and Signature Requirements
- Our shipping partners will attempt delivery of your package to the provided shipping address. If no one is available to receive the package, they may leave a delivery attempt notice or contact you to reschedule the delivery. Some shipments may require a signature upon delivery to ensure secure receipt. If multiple delivery attempts are unsuccessful, the package may be returned to us, and additional shipping charges may apply for re-delivery.
Shipping Restrictions
- Certain products or materials may be subject to shipping restrictions or regulations imposed by the government or shipping carriers. We comply with these restrictions and reserve the right to cancel orders or make alternative shipping arrangements if necessary. If you have any questions regarding shipping restrictions, please contact us before placing your order.
Shipping Insurance
- We take utmost care in packaging and shipping your orders. However, if any damage occurs during transit, please notify us immediately. We may require photographic evidence of the damaged package and its contents to process a claim with the shipping carrier. We will work with you to resolve the issue and may offer a replacement or refund as appropriate.
Change of Shipping Address
- To ensure successful delivery, please double-check and provide accurate shipping information during the checkout process. If you need to change the shipping address after placing your order, please contact us as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee changes once the order has been processed for shipping.
Customer Responsibility
- It is the customer's responsibility to ensure the accuracy of the shipping address and contact information provided during the checkout process. We will not be responsible for packages delivered to incorrect addresses or unclaimed packages.